Privacy Policy

Last Updated: May 28, 2026

1. Introduction

Nekie Basham Agency (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS communications, email communications, appointment reminders, and website tracking tools.

By using our website or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.

2. Information We Collect

Contact Information

We may collect your name, phone number, email address, and mailing address when you submit forms, request information, schedule appointments, or contact us.

Communication Preferences

If you opt in, we may collect and maintain records of your consent for SMS and email communications, including opt-out requests.

Usage & Device Information

We may use cookies, analytics tools, and similar technologies to collect website usage data such as IP address, browser type, pages visited, and interaction behavior.

Appointment & Service Information

If you request services or consultations, we may collect information related to your inquiry and appointments.

3. How We Use Your Information

We use your information to:

Provide requested services and customer support

Send appointment confirmations and reminders

Send SMS and email communications you have consented to receive

Improve website functionality and marketing performance

Maintain records for compliance and communication preferences

Protect against fraud, unauthorized activity, and security risks

4. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies to improve your browsing experience and analyze website traffic. You may manage cookie preferences through your browser settings.

5. How We Share Information

We do not sell your personal information.

No mobile information, SMS consent, or text messaging opt-in data will be shared with third parties or affiliates for marketing or promotional purposes.

We may share information only in the following situations:

Service Providers

We may share information with trusted vendors who help provide services such as scheduling, CRM systems, SMS delivery, email delivery, and analytics tools.

Legal Requirements

We may disclose information if required by law or necessary to protect our rights, users, or business operations.

Business Transfers

If our business is involved in a merger, acquisition, or sale, information may be transferred as part of that transaction.

6. Your Choices

SMS Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message. A confirmation message may be sent after opting out.

Email Opt-Out

You may unsubscribe from marketing emails using the unsubscribe link included in emails.

Access & Corrections

You may contact us to request updates, corrections, or deletion of your information where permitted by law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your information. However, no method of transmission or storage is completely secure.

8. Children’s Privacy

Our services are not directed to children under 13 years old, and we do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

10. Contact Information

Nekie Basham Agency
Palmyra, Indiana (Southern Indiana Area)
Phone: (812) 704-2355
Email: [email protected]