Privacy Policy

Last Updated: May 20, 2026

1. Introduction

Salerno Insurance Services (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS communications, email communications, appointment reminders, and website tracking tools.

By using our website or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.

2. Information We Collect

Contact Information

We may collect your name, phone number, email address, and other contact details when you:

Submit a form

Request information

Schedule an appointment

Contact us directly

Communication Data

If you opt in to receive SMS or email communications, we may collect and maintain records of:

Consent preferences

Messaging history

Opt-in and opt-out activity

Website Usage Information

We may use cookies, analytics tools, and similar technologies to collect information such as:

IP address

Browser type

Pages visited

Device information

Website interaction data

3. How We Use Your Information

We may use your information to:

Provide requested services and support

Respond to inquiries

Send appointment confirmations and reminders

Send SMS and email communications you consented to receive

Improve website functionality and marketing performance

Maintain compliance and security records

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

You may disable cookies through your browser settings, though some website features may not function properly.

5. Information Sharing

We do not sell your personal information.

We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing purposes.

We may share information only in the following situations:

Service Providers

We may share information with trusted service providers who assist with:

Website hosting

CRM systems

SMS and email delivery

Scheduling systems

Analytics tools

These providers may only use your information to perform services on our behalf.

Legal Requirements

We may disclose information if required by law or necessary to protect our rights, safety, or property.

6. Your Choices

SMS Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message.

Email Opt-Out

You may unsubscribe from marketing emails using the unsubscribe link included in emails.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no transmission or storage system can be guaranteed 100% secure.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect information from children.

9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

10. Contact Information

Salerno Insurance Services
Bluff City, TN 37618
Phone: 937-716-9135
Email: [email protected]