PRIVACY POLICY

Big Red Agency
Last Updated: April 9, 2026

1. Introduction

Big Red Agency (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS communications, email communications, appointment scheduling, and website tracking tools.

By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.

2. Information We Collect

Contact Information

We may collect your name, email address, phone number, and other details when you:

-Submit a form

-Book an appointment

-Request information

-Contact us directly

Communications Data

If you opt in, we collect:

-SMS and email preferences

-Consent records

-Opt-in and opt-out activity

Usage and Device Information

We may collect:

-IP address

-Browser type

-Pages visited

-Interaction data
(using cookies, pixels, and analytics tools)

Appointment and Service Data

We may collect details related to:

-Scheduled appointments

-Services requested

3. How We Use Your Information

We use your information to:

-Provide services and support

-Send appointment confirmations and reminders

-Send SMS and email communications you opted into

-Improve website and marketing performance

-Maintain compliance records (opt-in/opt-out)

-Ensure security and prevent fraud

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and analyze website usage.
You can disable cookies in your browser settings, but some features may not function properly.

5. How We Share Your Information

We do not sell your personal information.

We do not share mobile numbers or SMS consent data for marketing purposes.

We only share information in limited cases:

Service Providers

We may share data with trusted vendors (CRM systems, SMS platforms, scheduling tools) strictly to deliver services.

Legal Requirements

We may disclose information if required by law or to protect rights and safety.

Business Transfers

If Big Red Agency undergoes a merger or sale, data may be transferred under the same protections.

Important SMS Compliance Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS opt-in data and consent will not be shared with any third parties.

6. Your Choices

SMS Opt-Out

Reply STOP to unsubscribe at any time.
You will receive a confirmation message and no further texts will be sent.

Email Opt-Out

Click the unsubscribe link in any email.

Access or Delete Data

You may request access, correction, or deletion of your information by contacting us.

7. Data Security

We use reasonable safeguards to protect your information.
However, no system is 100% secure.

8. Children’s Privacy

Our services are not intended for individuals under 13 years old.

9. Updates to This Policy

We may update this policy periodically.
Changes will be posted with an updated date.

10. Contact Us

Big Red Agency
Seminole, Oklahoma
Phone: 405-434-7475
Email: [email protected]